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Privacy Policy

Last updated: June 4, 2025

1. Introduction

Welcome to Comment Scout ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube comment analysis service (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when:

  • Creating an account (email address)
  • Using Google OAuth for authentication
  • Making purchases for credit packages
  • Contacting us for support

2.2 YouTube Data

When you use our Service to analyze YouTube videos, we collect:

  • YouTube video URLs that you submit for analysis
  • Public comment data from YouTube videos (via YouTube Data API)
  • Video metadata (title, description, view counts, etc.)

2.3 Usage Data

We automatically collect certain information when you use our Service:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Log files and analytics data

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our Service
  • Processing your YouTube comment analysis requests
  • Managing your account and processing payments
  • Improving our Service and developing new features
  • Sending important service notifications
  • Providing customer support
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party services (Supabase, Stripe, YouTube API) that help us operate our Service
  • Legal Requirements: When required by law or to protect our rights and users
  • Business Transfers: In connection with a merger, sale, or acquisition
  • Consent: With your explicit consent for specific purposes

5. YouTube API Services

Our Service uses YouTube API Services to access public comment data. By using our Service, you agree to be bound by the YouTube Terms of Service.

We only access publicly available data and do not store YouTube comment data permanently. Google's Privacy Policy can be found at https://policies.google.com/privacy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization
  • Regular security audits and updates
  • Limited access to personal data
  • Secure payment processing through Stripe

7. Data Retention

We retain your personal information only as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information: Until you delete your account
  • Analysis results: Until you delete them or your account
  • Payment information: As required by law and our payment processor
  • YouTube comment data: Processed in real-time and not permanently stored

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at the information provided below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and core functionality
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not work properly if you disable them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@commentscout.com
Website: Comment Scout