Terms of Service

1. Acceptance of Terms

By accessing and using Comment Scout (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Comment Scout is a web-based service that provides AI-powered analysis of YouTube video comments. Our Service helps users understand audience sentiment, identify key themes, and gain insights from YouTube comment data through automated analysis.

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Use of Service

4.1 Permitted Use

You may use our Service for legitimate business and personal purposes to analyze publicly available YouTube comment data.

4.2 Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or other harmful code
• Use automated scripts to overwhelm our Service
• Analyze content that violates YouTube's Terms of Service
• Engage in any activity that disrupts or interferes with our Service

5. YouTube API and Third-Party Services

Our Service uses YouTube API Services to access publicly available comment data. By using our Service, you also agree to comply with:

• YouTube Terms of Service
• Google Privacy Policy
• YouTube API Services Terms of Service

We are not responsible for the availability, content, or policies of third-party services including YouTube.

6. Credits and Payment

6.1 Credit System

Our Service operates on a credit-based system. Each video analysis consumes credits from your account balance. You can purchase additional credits as needed.

6.2 Payments

Payments are processed securely through Stripe. All fees are non-refundable except as required by law. We reserve the right to change our pricing at any time.

6.3 Credit Expiration

Credits do not expire and remain in your account until used.

7. Intellectual Property

7.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Comment Scout and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you submit to our Service. By using our Service, you grant us a limited license to process and analyze the YouTube data you request for the purpose of providing our Service.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted availability. The Service is provided "as is" without warranties of any kind.

9.2 Analysis Accuracy

Our AI-powered analysis is provided for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of analysis results.

9.3 Limitation of Liability

To the fullest extent permitted by law, Comment Scout shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Indemnification

You agree to defend, indemnify, and hold harmless Comment Scout and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

These Terms remain in effect until terminated by either you or us. We may terminate your access immediately, without prior notice, for any breach of these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Comment Scout is operated, without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: